Customer Comments

It means a lot to us when people take the time to tell us we do indeed get it right. As a small family business every customer is important no matter how big or small the order. Thank you so much in advance for your comments.

 

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135 thoughts on “Customer Comments

  1. Comments: Hi,

    Just wanted to say thank you for the flies I bought this week. I am new to the fly fishing world but not to angling. These flies are well presented and excellent value and in the 130 trout fly kit you have managed I think to put all the most popular flies in. Cant wait to try them out. Actively scouring your store for more variations now !
    Just a thanks
    rgds
    P Johnson

  2. Just a note to let you know I received the hooks and flies today . Thankyou again for all your help . Kindest regards Rob .

  3. just to say thanks for sending some great trout flies…(sedges))

    they are very good and will certainly let my friends know were i got them from

    many thanks

  4. Many thanks, my parcel arrived next day, I tied one of your damsel nymphs, and caught a fish with my second cast. Hows that for good PR???

  5. recieved my order,and they are great, going to have a look on website now,look forward to
    doing more buisness in the future.as i have done previously, i will let all my fellow fly fishermen now.

    take care, all the best,

    regards Tom,

  6. Dear Troutflies Team,

    Incredible! Ordered flies 2:50 pm Friday, delivered noon next day, great product, superb service. Thank you and congratulations.

    John (Sunderland)

  7. I bought some of these off you a while back. And after a poor morning, I decided to change and put a couple of these red buzzers on the droppers (size 14). It turned my luck completely and had three nice rainbows in the afternoon . All on the same red size 14 buzzer. So indeed many thanks – no doubt I’ll be back to purchase a few more soon.
    Kind regards.Paul

  8. Hi,
    Thanks for my last order it arrived last Saturday morning!! As usual fantastic service!!!
    Thanks again
    David

  9. Comments: Hi.
    Many thanks for the speedy delivery of my recent order.
    The prices and quality are excellent.
    Let’s just hope we can do them justice and catch some fish with them.

    I will let you know the outcome after next week as we going for a weeks fishing in North Wales.

    Now I have found an excellent source of flies, equipment and materials I will be back.

    Many thanks.
    Best regards.
    Stuart

  10. Comments: Hi I placed an order on Tuesday morning and received the flies ordered on Wednesday lunchtime. I just wanted to say thanks this is the best service I’ve had from any fly fishing supplier, and will definitely be ordering again.

    Yours Carl

  11. Items received, caught a roach today on one of the buzzers, thank you

  12. My first order from you received promptly today. I must write and thank you for the quality and price of the flies etc I bought from you and your excellent service. Am most impressed !
    David Peers

  13. Many thanks,
    received today super fast service have recommended you to friends.

    R.B

  14. Thank you for your help with the order below. This has been received this morning.

    Fantastic service and will definitely use you for my future orders.

    Thanks and kind regards

    Duncan Keir

  15. to troutflies.co.uk
    thank you for the excellent service and speedy dispatch of my goods, order number 44354 which i recieved today.
    kind regards
    DONCASTER

  16. Hi,

    Just wanted to thank you for the service you given for all flies I’ve bought off you recently, they’re working a treat!!!

    Cheers

    Paul

  17. Comments: Hi
    Just received flies this morning (Tuesday) that I ordered on Sunday! Really fast service. Great flies. Will be using you again. Thanks very much.

    Jim Ferran

  18. Comments: Just received my fly tying cabinet.
    Brilliant. Thank you very much.
    Steve

  19. Comments: Dear Troutflies
    Just wanted to thank you all for the splendid service you have provided me since i “took up the fly” last july.Every order has bee spot on,the quality flies have caught me plenty of fish and i hope to catch many more in the near future.
    Wishing you all a very happy christmas and a prosperous new year,well things can’t get any worse can they?.
    Kindest Regards.
    Peter

  20. Comments: hi that what you call service made a order one day got them next da,,,,,cheers

  21. Sir The order arrived to-day they look good. I hope the fish olso like
    them. Yours Stanley

  22. I would just like to thank you for the bloodworm fly you sent me because first cast with it, i caught a new personal best fish of 8lb. i then went on to catch many more fish in just a 2 hour session which placed me as top rod. fantastic fly! hence why i have ordered 4 more!

  23. Hi received the order this morning thanks for the quick delivery and the quality of the flies look amazing
    Great service really impressed
    Cheers Russell

  24. Hi

    Brilliant your service is fantastic, I have ordered some at the weekend look forward to using them.

    Many thanks

    Ian

  25. Hello Troutflies.
    Just wanted to thank you for the quality flies and super-fast delivery.
    Every time i order i am amazed at the quality and price of these flies.
    Kind Regards.
    Peter

  26. Thank you for the very quick and accurate delivery. I have ordered a number of times now and every time have received the same excellent service.

    All the best,

    J Daw.

  27. Comments: Thank you for an excellence service!!!
    have rec you to my Fly Fishing friends.
    Thanks Again.

    Regards Graham.

  28. i recieved the pack of 32 flies today they are outstanding quaitly thank you for sending them out so quick

  29. Dear Troutflies uk;

    I just wanted to drop you a line about my order,i was suprised to receive it within 36 hours.
    Really well made quality flies,i’m confident that i will be catching trout this weekend,even if the weather is shit!.
    Thank You.
    Peter

  30. I ordered some buzzers yesterday at around 2.15pm and they arrived in today’s post, I think your service is superb, thanks very much.

    Mike Goswell

  31. thank you for my order very happy with the flies and the speed of witch they were dispatched, thank you one again.

    John
    ballyclare
    co antrim

  32. Turned up this morning, marvellous, wasn’t expecting that, thought tomorrow
    soonest, thank you.

    Regards,

    Giles Pepperell

  33. TO whom this may concern order recieved today thanks for promt delivery.
    mr j tennant.
    ps will be back soon

  34. Comments: Ordered a small selection of flies on Sunday evening – they were delivered Tuesday morning. Excellent service and excellent products! Thank you.

  35. Comments: My flies arrived lunch time today. thanks, but I don’t understand how you got them here so quick,I only ordered over the weekend. I do love the service. Thanks again, Arthur.

  36. Hi,

    I am a Level 2 instructor and get through plenty of flies!
    Very pleased with the prompt service and the flies are good quality.
    Will use you again.

    Regards. Mick

  37. Hello,
    Order No.27278

    Just a quick note to say how pleased I am with the service you provide.
    I will be using you again and will recommend you to my fishing friends.

    Kind regards

    Brian

  38. Thank you very much all recieved ok today. Looking forward to using
    tomorrow as still have afew mayflies around.
    Regards

    Chris

  39. Dear Sirs,
    Thank you for an outstanding service,I placed my order Thursday 7pm,received
    order on Saturday 9am.
    Kind Regards
    Roger O’Beirne

  40. To the staff at Troutflies UK,

    thank you for your service and prompt attention. (order no. 26966)
    I’m delighted with your assistance and the quality of the products.

    Many thanks for your help.

    Philip

  41. Hi Troutflies
    just to let you know that my friends and myself have had excellent results with your trout flies, we have only been fly fishing a few months. We are really pleased with the fast dispatch of our orders over the last three weeks and your emails keeping us informed.
    Many Thanks
    Christine

  42. DEAR WENDY, I am just texting to express my satisfaction of the high level of both the product quality and the speed of your service.Thank you very much

    KIND REGARDS

    IAN

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